Careers at Laings

Find Your Place in Our Family

Over six generations of family ownership and 181 years of history, Laings has grown to be a leading luxury family jeweller in the UK. Within our four locations – Glasgow, Edinburgh, Cardiff and Southampton – Laings is known for forging meaningful relationships with clients and becoming part of their story. Together with them, we help celebrate life’s special occasions and serve as a destination for luxury jewellery and watches from some of the world’s most prestigious brands.

Creating Unforgettable Experiences

We create unforgettable experiences for our clients using knowledge handed down from generations of the Laing family, coupled with modern interpretations of luxury retail. Clients can enjoy refreshments from our partner, Lanson, and an educational journey through jewellery and watches to find the pieces that perfectly represent them. As we look to the future, we aim to carve out a new ambition for our clients’ experience, to immerse them further into our world and leave an everlasting impression on them.

Where Passion Knows No Limits

Thanks to the passion, commitment to excellence and curiosity of our employees, Laings continues to grow. Our diverse mix of jewellery and watch professionals, from brand ambassadors to goldsmiths, are always learning and we support them through advanced training in-house and with our brand partners. We believe in recognising talent when we see it and nurturing the next generation of skills, empowering our people to become experts in their chosen specialism – across every area of our business.

Be Inspired Every Day

We pride ourselves on a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot into our doors. Our principles of culture are based on mutual respect, honesty and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.

“Discover what it means to give someone an experience they’ll remember for a lifetime.”

Richard Laing, Sales Director

All
Glasgow
Edinburgh
Southampton
Cardiff

Sales Consultant - Southampton

Do you have a passion for watches or fine jewellery? We are recruiting for passionate and enthusiastic Sales Consultants to join our watch and jewellery teams in our luxury Southampton store working 38.75 hrs per week, 5 days out of 7.

Location: Southampton

Apply now

Sales Consultant

Do you have a passion for watches or fine jewellery? We are recruiting for passionate and enthusiastic Sales Consultants to join our watch and jewellery teams in our luxury Glasgow store working 37.5 hrs per week, 5 days out of 7.

Location: Laings (Glasgow)

Apply now

Service Consultant

We are recruiting for a Service Consultant to join our Cardiff team working 38.75 hrs per week, 5 days out of 7. Working with luxury brands such as Rolex, IWC, Jaeger-LeCoultre, Omega, Breitling, Cartier, Mikimoto, FOPE, Tag Heuer, you will receive the highest level of training to ensure your product knowledge is the best in the business.

Location: Cardiff

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Goldsmith

We have an exciting new permanent opportunity available for a Goldsmith to join our established workshop based in Edinburgh, George Street. At Laings, quality is paramount and the Goldsmith’s role within the workshop is to uphold Laings standards always keeping our clients in mind. This is a full-time permanent position, working 38.75 hours per week Monday-Friday with occasional weekend work when required.

Location: Edinburgh

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Assistant Manager

The main responsibility of this role is to assist the Store Manager in the day to day running of our Southampton store, monitoring staff responsibilities throughout the working day, ensuring the store is a safe, secure and pleasant place to both staff and customers. The successful candidate will also be involved in the training and development of staff and supporting recruitment when required.

Location: Southampton

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Service Supervisor

Reporting to the General Manager, the Service Supervisor is responsible for ensuring the smooth and efficient running of all aspects of the service department including line management and development of the Service team. Service Supervisor will constantly be looking for opportunities to promote the services we provide, as well as identifying opportunities within every scenario, to add additional value to Working hours: Edinburgh and Southampton - 38.75 hrs per week, 5 days out of 7 Glasgow - 37.5 hrs per week, 5 days out of 7.

Location: Laings (Edinburgh, Glasgow & Southampton)

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HR Administrator

Due to growth and expansion, we now require a pro-active, experienced HR Administrator to perform a variety of personnel-related administrative tasks. You will support the HR Team in duties such as maintaining all personnel records, including holiday and sickness absence - updating databases where appropriate. The HR Administrator position requires excellent organisational skills and the ability to handle sensitive information confidentially. Whilst the role is administrative in nature, you should have an interest in pursuing a career in HR and understand the importance of the HR function within the Company. Ultimately, you will gain HR experience in a fast-paced work environment by supporting and improving all HR functions.

Location: Laings (Glasgow)

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Store Administrator

As the Store Administrator, you will assist back of house and be responsible for the stores’ administration processes. You will play a key role in the day to day running of the store.

Location: Southampton

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Sales Consultant - Cardiff

Do you have a passion for watches or fine jewellery? We are recruiting for a passionate and enthusiastic Sales Consultant to join our watch and jewellery teams in our luxury Cardiff store working 38.75 hrs per week, 5 days out of 7.

Location: Laings (Cardiff)

Apply now

Exciting New Career Opportunities - Cardiff Store Expansion

We are very pleased to announce that our gleaming Cardiff Store is expanding! Do you have a passion for luxury watches or fine jewellery? We are seeking passionate and enthusiastic customer centric, sales professionals.

Location:

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Diamond Supervisor

We have a full-time permanent role available for a Diamond Supervisor based in our Cardiff store. The successful applicant must be passionate about our Diamonds, ideally with experience in a similar role, a strong working knowledge of diamonds and other jewellery, excellent attention to detail, demonstrable people management, good organisational and communication skills along with a willingness to drive results. 

Location: Cardiff

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Watch Manager

We have a permanent role available for a passionate Watch Manager, based in our Cardiff store.  You will bring your enthusiasm to brands joining our exciting new store, Rolex and Patek Philippe. The Watch Manager will support the Store Manager in the day to day running of the store. They will support a motivated and focused sales team through leading by example and maintaining a positive attitude. They are accountable for their team achieving their sales targets though outstanding customer service and selling ability.

Location: Cardiff

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Watch Supervisor

We have a full-time permanent role available for a Watch Supervisor based in our Cardiff store. The successful applicant must be passionate about world renowned Watch brands. Ideally you have experience in a similar role, excellent attention to detail, demonstrable people management, good organisational and communication skills along with a willingness to drive results.

Location: Cardiff

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Human Resources Advisor

Due to continued growth and expansion, we are looking for an experienced and driven HR Advisor to join our HR team based in our Glasgow Head Office. The role of the HR Advisor is to provide advice and guidance on Company policies and procedures in accordance with current employment law to colleagues across the business.

Location: Glasgow

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Office Manager

Based in Glasgow city centre, the successful candidate will be responsible for organising and coordinating all operational procedures and administrative duties, to ensure the smooth day to day running of our Head Office. They should create and maintain an engaging work environment whilst ensuring high levels of organisational effectiveness, communication and employee safety.

Location: Glasgow Head Office

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Glasgow Service Coordinator

We are looking for an experienced Service Coordinator to join our team based in Glasgow Head Office. Reporting to the Service Team Leader, the Service Coordinator is responsible for ensuring the smooth and efficient running of all aspects of the service business. The Service Coordinator will continually be looking out for opportunities to promote Laings services. Working hours: 37.5 hrs per week, 5 days out of 7.

Location: Glasgow

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Jewellery Designer

We have an exciting new opportunity available for a Jewellery Designer to join our established bespoke team in Glasgow, Buchanan Street. At Laings, quality is paramount, and the Jewellery Designer is responsible for designing bespoke jewellery for our clients, developing a client base, and upholding the luxury Laings Bespoke customer experience. This is a full-time permanent position, working 37.5 hours per week Monday-Friday with occasional weekend working when required.

Location: Glasgow Head Office

Apply now