Logistics Coordinator
Location: Glasgow Head Office
Be part of a legacy that blends tradition, innovation and excellence; Welcome to Laings.
The World of Laings
Laings is a prestigious family-run jewellers with a legacy spanning over 180 years. Established in 1840 and now safely in the hands of the sixth generation of the Laing family, Laings is one of the largest independent jewellery businesses in the UK.
With seven showrooms across Glasgow, Edinburgh, Southampton and Cardiff, Laings offers an expertly curated selection of fine jewellery and luxury watches from some of the world’s most prestigious brands. We also proudly present jewellery design and services by our artisan team of watchmakers, goldsmiths and jewellery designers from our state-of-the-art workshops.
Despite an everchanging landscape, Laings continues to invest in its future. Over the coming years, the company will embark on a journey of evolution to challenge jewellery and watch retail experiences – bringing innovation to different touchpoints of the business, while never forgetting the deep-rooted heritage that anchors the Laings story.
A Career as Unique as You Are
We are recruiting for a full-time permanent Logistics Coordinator, reporting to our Office Manager. The Logistics Coordinator accurately record and distribute goods in and out daily, taking care to meet agreed timescales and security processes in keeping with the transfer of high value goods.
Our Operations team assist 37.5 hours per week, 5 days out of 7.
Here is How We Envision Your Role:
• Manage the transfer of repairs and goods between departments
• Liaise with couriers and proactively track where necessary to ensure on time deliveries
• Develop strong relationships with other departments and locations to ensure a smooth process and transfer of goods
• Ensure all goods are packaged appropriately to ensure their safe and secure delivery
• Adhere to our Insurance limits when sending items to ensure they are adequately covered
• Manage supply requirements for the Delivery & Collections Area
• Provide general administrative support to the Admin and Operations team as required
• Assist with additional administration tasks when requested by Management
• Highlight any issues/lost parcels to the Office Manager in a timely manner with all relevant available information
The Perfect Person We are Looking For:
• Excellent attention to detail
• Flexible and adaptable with a positive can-do attitude
• Ability to prioritise workloads and use own initiative
• Sound knowledge of Microsoft Word, Excel and Outlook
• Excellent organisational and effective communication skills
Why Join Us at Laings?
We offer you an attractive package commensurate with experience, competitive salary and team commission structure. From unrivalled employee discounts and service recognition awards, Laings has built our approach to benefits around the requirements of our colleagues. Our benefits have been created to ensure happiness and wellbeing across each person’s professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform. Plus, enjoy your birthday off each year as an additional employee benefit.
Laings are committed to fostering diversity, inclusion, equity and wellbeing. While our journey is ongoing, our shared commitment is to our culture of belonging and to the equality of opportunity, we follow practices which are free from discrimination. Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
Join us as we continue to tell our story, committed to staying at the forefront of the industry with a passion to provide personalised instore and aftersales experiences for customers, as well as delivering impeccable service that is paired with exceptional product knowledge.
