Jewellery Designer
Location: Southampton
Laings, currently in the hands of the sixth generation of the Laing family, is a luxury destination for jewellery and watches. With over 180 years of heritage, Laings has grown to be known as a leading luxury family jeweller, with seven showrooms across the United Kingdom including Southampton, Glasgow, Edinburgh, and Cardiff.
Today, Laings offers an expertly curated selection of fine jewellery and watches from some of the world’s most prestigious brands, as well as bespoke design and services by the team’s master goldsmiths and jewellery designers. Through the passion we have for our industry and commitment to luxury customer service, we create unforgettable experiences for our clients and capture their imaginations whenever they enter our world.
Our Culture
We are proud of a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot through our doors. Our principles of culture are based on mutual respect, honesty, and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity, and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.
Your New Role
We have an exciting new opportunity available for a Jewellery Designer to join our broader Laings bespoke team, located in our wonderful newly refurbished Southampton Store. You will be responsible for creating jewellery designs for our clients in line with our heritage, craftsmanship and expertise. Our opportunity will be offered on a continuing full-time basis, assisting 37.5 hours per week Monday to Friday with the occasional Saturday (flexible to accommodate client appointments) when required.
Responsibilities include but are not limited to the following:
- Producing high-quality scale drawings and paintings, from different perspectives
- Understand Laings Bespoke style and portray in designs
- Following Laings Bespoke guidelines of presentation and pricing
- Provide a luxury seamless journey to our clients throughout the Bespoke journey
- Advise customers of the offerings of Laings Bespoke
- Work to customer briefs whilst advising on jewellery design ensuring client expectations on timescales and prices are met.
- Build relationships with clients to ensure continuity of service and repeat business
- Provide support to Sales Consultants and CRM team on introducing the Bespoke department
- Build good working relationships across the design team
Skills and experience required:
- Formal qualification and experience in Jewellery Design
- Excellent working knowledge of jewellery design
- Passion for different jewellery styles, gemstones, and diamonds
- Familiar with working with a wide array of gemstones and fine metals
- Excellent communication and interpersonal skills
- Outstanding customer service experience
- Polite, friendly, and well-mannered
- Adaptable and flexible
Our promise to you
As a trusted colleague and member of our Laings family, we strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
We offer you an attractive package commensurate with experience, competitive salary and team commission structure. From unrivalled employee discounts and service recognition awards, Laings has built our approach to benefits around the requirements of our colleagues. Our benefits have been created to ensure happiness and wellbeing across each person’s professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform.
Laings are committed to fostering diversity, inclusion, equity and wellbeing. While our journey is ongoing, our shared commitment is to our culture of belonging and to the equality of opportunity, we follow practices which are free from discrimination.
