Customer Service
Bespoke Design
Bespoke Jewellery design is always going to be an individual piece. It’s personal to you and exudes a unique character. Our Design Team and goldsmiths are here to help you to create unique pieces that are truly a one-off.
The team can help you to create an exquisite engagement ring filled with personal touches – the ultimate romantic gesture. Alternatively, they can adapt heirloom jewellery, carrying on the emotional significance of a piece with a transformed look.
Each stage of the design process is carefully planned and thought-out, our talented team will ensure you are part of the magical journey; every step fo the way.
Step One
Visit our showroom and meet our friendly team located in four locations throughout the UK: Glasgow, Edinburgh, Southampton and Cardiff.
The Bespoke Design process always starts with an initial discussion with one of our designers about what you are looking to create. We are happy to look at all your inspiration ideas including any photographs, magazine clippings, digital screenshots etc. We can also adapt heirloom or existing jewellery as part of the design. At this stage, we will also discuss the budget.
Once we have a clear idea of requirements, your designer will build on the details and sketch a variety of designs to give you several different options. Some models will be created in 3D form using CAD (Computer-Aided Design).
Step Two
Once you have selected the final design, your designer will source stones for you to choose from and finalise the details. Each stone is hand-picked to complement your piece perfectly. Examining each stone with intricate detail ensures only the best gems for your final piece of jewellery.
At this stage, we create mounts or 3D printed wax models of the design.
Step Three
All the carefully selected pieces arrive withour in-house goldsmith who will bring your design to life.
Our in-house goldsmith will set the stones and create your finalised piece. Depending on your design, this can take several hours handcrafting intricate pieces to meet your final bespoke design specification.
The Final Stage
Your designer will invite you to our showroom to present you with your beautiful bespoke design in a comfortable and private surrounding. You will have an opportunity to try on your new piece of jewellery to ensure it meets your requirements.
All being well, you will take your newly designed and handcrafted piece of jewellery home to wear and enjoy for many years to come.