The Process

The health and safety of our customers, colleagues and community remains our top priority throughout this challenging time, and whilst our stores are closed we would like to reassure you that we will continue to be there for our customers in every way that we can.

Providing our customers with a luxury experience is paramount to Laings, and we understand that jewellery and luxury timepieces often carry a sentiment that can spark joy even in more difficult times.

To help you to look after your fine jewellery and wristwatches we are providing a simple, and easy to use returns service for your items. This allows you to look after your precious pieces, with our Service Department carrying out any repairs or servicing necessary to continue their story, allowing each piece to be cherished for generations.

We’ll be here for every step on the journey of your luxury timepiece and fine jewellery, and our Service Department can help you to keep your precious pieces in the best condition possible.

Repair-Block

Watch Repair

Luxury timepieces are incredible feats of engineering, and it’s important to remember that they do need regular maintenance by professionals to stand the test of time.

Should your wristwatch require a repair or service, please get in touch HERE.

Jewellery Repair

We understand that although fine jewellery has been designed to be cherished for generations, occasionally it needs to be looked after by professionals to keep it in the best condition possible.

If your precious pieces require any repairs or resizing work, get in touch HERE.

Repair-Block-jewellery-2
Repair-Block-jewellery-2

Jewellery Repair

We understand that although fine jewellery has been designed to be cherished for generations, occasionally it needs to be looked after by professionals to keep it in the best condition possible.

If your precious pieces require any repairs or resizing work, get in touch HERE.