We create unforgettable experiences for our clients using knowledge handed down from generations of the Laing family, coupled with modern interpretations of luxury retail. Clients can enjoy refreshments from our partner, Lanson, and an educational journey through jewellery and watches to find the pieces that perfectly represent them. As we look to the future, we aim to carve out a new ambition for our clients’ experience, to immerse them further into our world and leave an everlasting impression on them.
We pride ourselves on a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot into our doors. Our principles of culture are based on mutual respect, honesty and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.
Richard Laing, Sales Director
As the face of our brand, you will create unique, welcoming and unforgettable experiences for our clients, guiding them with their purchases and providing expert advice along the way. This role is deserving of someone with exceptional sales and customer service beyond the normal retail environment, with a key focus on the luxury sector. Passion should come as standard and creating magical moments will part of your everyday environment. Our Cardiff team assist 38.75 hours per week, 5 days out of 7.
Location: Cardiff
Apply nowWe are seeking an exceptional General Manager, a well-respected leader able to influence and innovate. Responsible for overseeing the broad scope of operations for our store in Glasgow. Our ideal candidate will have an infectious passion for steering their team to deliver outstanding customer service and take strong ownership to generate sales growth. You will apply your valuable relationship building skills internally and externally, to forge meaningful connections that help drive new opportunities and gain trust in both audiences. Able to prioritise effectively in a fast-changing environment, invent and simplify you are well able to communicate clearly and persuasively. All underpinned by a meticulous sales process and operational strategy.
Location: Glasgow
Apply nowAs Laings Workshops are embarking upon an evolution in the skills and methods we use to produce jewellery. Our Jewellery Workshop based in the historic city of Edinburgh, is about to undergo a full refurbishment in order to grow and develop our Workshop teams, with a focus on high quality jewellery production and maintenance, operating to the highest of standards.
Location: Edinburgh
Apply now
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